You’ve been working with a group of stakeholders to forge consensus on a project issue. Some want exactly what others don’t want, some refuse to reveal their private agendas, and some seem to change their goals almost at random. At times, you’ve felt that the group was close to agreement, only to be disrupted when someone on high changed the external constraints.
It’s been a little frustrating.
Work life sometimes delivers disappointments, often in the form of No. Some of us have difficulty hearing No or dealing with it once we do hear it. And, sometimes, No arrives so frequently that we exhaust our ability to cope with it.